Features
Everything a support workflow needs
Built for solo developers, designers, and agencies who offer ongoing support or maintenance. Powerful for you, simple for your clients.
Credits first, work second
Clients buy a credit package up front, so the financial side is handled before you write a single line of code.
Structured ticket flow
Every request arrives organized and timestamped. No more digging through email threads to remember what was asked six weeks ago.
Estimates clients approve
Set the scope, dates, and credit cost; the client accepts before anything moves forward. Scope creep becomes a thing of the past.
Automatic notifications
New ticket, estimate ready, estimate accepted, work complete — clients are updated automatically at every step.
A portal clients control
Clients log in to see their balance, track their tickets, and manage everything themselves — far less back-and-forth.
Everything in one place
File attachments, replies, ticket history, and transaction records are all stored and organized from day one.
And the details
Tuned the way you work
Smaller touches that keep the whole system tidy and on-brand.
Customizable emails
Edit the wording of every notification your clients receive.
Configurable ticket statuses
Add, rename, or remove statuses to match your own process.
Credit management
Adjust any client’s balance by hand and see a full transaction history.
Secure Stripe checkout
Clients pay for credits with any major card, processed by Stripe.
File attachments
Clients attach files to a ticket so you have what you need to start.
Simple shortcodes
Drop the portal onto any page with a single shortcode.
Ready when you are
See the whole workflow in action.
Explore every feature yourself in the live demo, then pick the license that fits.