WordPress plugin · client support portal
Get paid before the work begins.
Credit Support System Pro puts a credit-based support portal on your WordPress site. Clients buy credits up front and spend them as you approve and complete work — so the money conversation is over before it starts.
- Client buys credits
- Submits a ticket
- Approves your estimate
- Work delivered · credits spent
The shift
Stop invoicing after the fact
The work is done, the client goes quiet, and you’re the one sending awkward reminders. Flip the order and the problem disappears.
The old way
- Do the work, then hope they pay
- Requests buried in email threads
- Scope creep with no sign-off
- “What’s the status?” all day
With Credit Support System
- Credits are paid before work starts
- Every request is a tracked ticket
- Clients accept the estimate first
- Automatic updates at every stage
How it works
Four steps, money first
The same loop every time, so clients always know where things stand.
Buy credits
Clients purchase a credit package up front, before any work begins.
Submit a ticket
Each request arrives organized, tracked, and timestamped — no email digging.
Approve the estimate
You set the start date, finish date, and credit cost. Work begins only after they click Accept.
Work is delivered
Credits are spent as work is approved, and everyone is notified at each step.
What’s inside
Everything a support workflow needs
Built for solo developers, designers, and agencies who offer ongoing support or maintenance.
Credits first, work second
The financial side is handled before you write a single line of code.
Structured ticket flow
Every request is organized and timestamped. No more hunting through threads.
Estimates clients approve
Set scope and cost; the client accepts before anything moves. Scope creep, gone.
Automatic notifications
New ticket, estimate ready, accepted, complete — clients are updated at every step.
A portal clients control
They log in to see their balance, track tickets, and manage everything themselves.
Everything in one place
Files, replies, ticket history, and transactions — all stored and organized.
A look inside
Polished on both sides of the screen
A clean portal for your clients, a calm dashboard for you.
Pricing
One plugin, three licenses
Every license includes all features. Choose by how many sites you run.
Single
- Use on one site
- One year of updates
- All features included
- Automatic Stripe checkout
Agency
- Use on up to 10 sites
- One year of updates
- All features included
- Manage every site from one license
Lifetime
- Use on one site
- Lifetime updates
- All features included
- One payment, done
Yearly licenses renew automatically and can be cancelled anytime — you’ll get a reminder two months before renewal. All sales are final: as downloadable software, purchases are non-refundable.
Questions
Good to know
How many sites can I use my license on?
The Single and Lifetime licenses each run on one site. The Agency license runs on up to ten. You can move a license between sites at any time by deactivating it on one and activating it on another.
Do I get automatic updates?
Yes. While your license is active, new versions appear right on your WordPress Plugins page and install with one click — just like any other plugin. Lifetime licenses receive updates forever.
What happens when a yearly license expires?
We’ll remind you two months before your renewal date. If a payment lapses, the plugin keeps working for a 30-day grace period, then pauses until you renew. Nothing is deleted — renewing restores everything.
How do payments work?
Checkout is handled securely through Stripe, so you can pay with any major card. Yearly licenses renew automatically through Stripe and can be cancelled whenever you like.
Can I try it before buying?
Yes — explore the full portal in the live demo to see exactly how the credit and ticket flow feels for you and your clients.
Do you offer refunds?
All sales are final. Because this is downloadable software that can be copied once it’s delivered, purchases are non-refundable. Please explore the live demo first so you know exactly what you’re getting before you buy.
Ready when you are
Put the money conversation behind you.
Install Credit Support System Pro and let clients fund the work before it starts.