How it works
Money first, every time
Clients fund the work before it begins and spend credits as you approve and complete it. Here’s the exact loop, the same way every time.
- Client buys credits
- Submits a ticket
- Approves your estimate
- Work delivered · credits spent
The client buys credits
Before any work starts, your client purchases a credit package right from their portal — paid securely through Stripe. The money question is settled up front, so there’s nothing to chase later.
ClientThey submit a ticket
Each request comes in as a structured, timestamped ticket with any files attached. Everything lives in one place instead of scattered across email threads.
ClientYou set an estimate — they approve it
You review the request and set a start date, completion date, and credit cost. Work begins only after the client clicks Accept, so scope is agreed before anything moves.
You Client approvesWork is delivered, credits are spent
You complete the work and mark it done. Credits are deducted as the work is approved, and both sides are notified automatically at every stage.
You Everyone notifiedReady when you are
Put the money conversation behind you.
Install Credit Support System Pro and let clients fund the work before it starts.